Step 3: Delivery - Key Concepts
Before you leave the Next of Kin, provide them with the Coping with Grief brochure. This can be found at the end of this course in the resource section. Explain that it contains information that may be helpful to them about grief as well as resources and community contact information.
Ask if you can follow up with them within the next 24 hours. Ensure that you follow up with the Next of Kin when you say you will. If you promise to make contact, do so. Always deliver on a promise. As the Next of Kin may have many questions, encourage them to write questions and/or thoughts in a notebook. If a criminal investigation is underway, make the Next of Kin aware that any information written in a notebook or journal may be discoverable.
- Provide the Next of Kin with the Coping with Grief brochure
Provide community resources and contact information
- Crimes Compensation
- Request to follow up within 24 hours
- Encourage the Next of Kin to record questions and thoughts in notebook/journal